Privacy Policy

1. Introduction

WAKAmedic LLC respects your privacy. This Privacy Policy explains how we may collect, use, protect, and disclose information when you interact with WAKAmedic, our website, transportation services, booking processes, and communications.

2. Information We May Collect

Depending on how you interact with WAKAmedic, we may collect information such as your name, email address, telephone number, pickup and destination information, transportation preferences, booking information, payment-related information, and communications with us.

3. How We Use Information

We may use information to process and manage transportation requests, communicate about bookings and rides, provide customer support, process payments, maintain business records, protect our services, comply with applicable legal obligations, and improve our operations.

4. SMS and Mobile Information

If you expressly opt in to receive text messages from WAKAmedic, we may use the mobile number associated with that consent to send transactional messages related to your transportation request, booking, or ride.

Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of text messages and HELP for help.

Mobile information, including mobile numbers and SMS opt-in consent information, will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

SMS consent is optional and is collected separately from acceptance of WAKAmedic's general terms.

5. Service Providers

WAKAmedic may use service providers that process information on our behalf to support functions such as communications, website hosting, payment processing, security, and other business operations. Information may also be disclosed when required by law or when reasonably necessary to protect WAKAmedic, our customers, or others.

6. Data Security

WAKAmedic uses reasonable administrative, technical, and organizational measures designed to protect information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We may retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records, resolving disputes, enforcing agreements, and satisfying applicable legal or regulatory obligations.

8. Your Choices

You may contact WAKAmedic regarding questions about your information or this Privacy Policy. Text-message recipients may opt out of SMS communications by replying STOP.

9. Changes to This Policy

WAKAmedic may update this Privacy Policy from time to time. When we do, the updated policy will be posted on this website with an updated effective date.

10. Contact Us

Questions about this Privacy Policy may be directed to WAKAmedic LLC at support@wakamedic.com or (505) 225-7589.